Sam Chapman

CEO

I started my life as a hairdresser working for some of the biggest names in the UK.

After doing this I decided it was time to work for myself and decided to open my own salon and here is where I learned very quickly I had no idea how to actually run a business, stand out in front of the right customers, encourage them to come back or any idea what an average order transaction was!

It took for my to spend 2 years on the brink of losing my home because my business was failing to finally invest in a mentor - and that is why I want to help people today because I don’t want anyone to feel the way I felt all those years ago.

I then found a mentor who helped my break down that business and build it with the correct systems and processes I needed.

This is when I discovered how profitable products could be! Once I was finally attracting customers I decided to work on how we could give customers bigger / better results and build our community.

I opened an online shop and started work on my own hair care line within 2 years I had gone from struggling in debt to taking over 600k a year.

Over the last 2 years I have been helping other product businesses to build their brand, attract their perfect customers, how to nurture them and get them back more often spending more each time they do.

This is where I developed the zenith method that focuses on the 4 pillars of a wildly successful product business.

1. Understand & Connect with your perfect customers so that you can stand out as the obvious choice
2. Nurture them so they come back again by providing value and care.
3. Sales - increase your AOV by providing the next logical step for your customer, why it matters and how it will benefit them
4. Mindset - because without a mindset that believes in your ability, you can do all of the above and still not achieve the success you deserve.

This process has helped many small businesses double their revenue in just a few months.

Taking what I have learned from working with product business owners from online to brick and mortar and market stall sellers and what they find most troublesome

I have now created an A.I. chat bot that can help product businesses to build trust with their customers, make more sales and encourage customers back on repeat all without them having to lift a finger!

It’s developed using insights from their business and their tone of voice - you’ve interacted with chat bots before but now you can have one integrated in to your Instagram / Facebook / WhatsApp or website and start really building relationships with customers that count. By providing value information and education in the most accessible way possible.